(03) Proof, not promises

Engagements that delivered measurable change.

A selection of projects with organisations around the world — each focused on outcomes people could see and measures they could trust.

20+

Years of practice

16 → 700

Employees scaled on one engagement

15×

Return delivered over investment

Industries served end-to-end

Strategic Planning

UK software company

Operating systems for handheld devices

16 → 700

employees, fully aligned

01 — Challenge

Hyper-growth threatened to outrun the company's sense of direction as it scaled.

02 — Approach

We developed the company strategy — vision, mission and key result areas — then cascaded it through every level of the organisation.

03 — Result

Every employee had clear goals linked to the strategy, creating alignment and a shared sense of direction as the company grew.

Cultural Change

European consumer electronics company

Luxury sound & entertainment systems

2 yr

transformation, lasting results

01 — Challenge

Siloed teams and patchy collaboration were holding back quality and pace.

02 — Approach

A two-year cultural transformation — strategic planning sessions, training workshops and performance management — to rebuild how people worked together.

03 — Result

Stronger relationships and collaboration, higher product quality, and a new hardware-and-software platform developed in record time.

Change Management

Global managed services company

IT & Telecommunications

15×

return on investment

01 — Challenge

After an acquisition, employees needed to shift from technology provider to customer-focused commercial service provider.

02 — Approach

We designed an integration program to guide the transition and unlock performance improvement and innovation.

03 — Result

Teams improved network performance and passed on savings in excess of 15 times the investment.

Six Sigma

Major Australian logistics & transport company

Logistics & Transport

★

embedded into daily work

01 — Challenge

Customer experience in billing and parcel handling needed measurable, durable improvement.

02 — Approach

A customised Six Sigma program with a simplified project-management approach, designed to be easy to adopt day to day.

03 — Result

Significant time and cost savings plus higher customer satisfaction — and the program became part of everyday work practice.

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